Shipping policy

Legal Age

You must be at least 18 years of age to purchase any alcoholic product. By placing your order on our website, on the phone, or in person, you are hereby representing to us that you are at least 18. 

Upon delivery, we may require you to sign for your order to confirm your age. We operate a “Challenge 25” policy which means that, even if you are over 18 years’ old but look under 25, you should expect to be asked for some proof of age at point of delivery. Deliveries are often fulfilled by a 3rd party courier. If, upon delivery, there is no one at the delivery address to receive your order or if the third party reasonably suspects the signee is under 18 we will not be able to leave the products.

 

General Terms

By purchasing a product from us online, you agree that you are bound by the following Terms and Conditions:

All products are sold “as-is”, without any representations or warranties, express or implied, including, but not limited to, as to merchantability, fitness for a particular purpose, or other description of physical condition. Despite this, if there is any problem with a product or delivery from us, please contact us and we shall endeavor to help in whatever way we can.

These Terms and Conditions of Sale, as well as your and our respective rights and obligations hereunder, shall be governed by and construed and enforced in accordance with the laws of the United Kingdom. You consent to this exclusive jurisdiction with any product purchased from us. In no event shall our liability ever exceed the purchase price actually paid by you for such product.

Images used to represent products are intended for illustration purposes only, and are not necessarily true representations of the actual goods themselves. If you have any questions about particular products please email Sales@WildflowerWines.co.uk. None of these terms affect your consumer rights.

 

Prices

Prices on the website are all inclusive of VAT. (If you wish to receive a wholesale price list please contact us directly)

Prices are exclusive of delivery.

The prices quoted are those valid at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of VAT.

Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found we will inform you by email as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order.

Promotional offers and prices are as stated, with no further discounts available.

Please note that vintages are subject to change at any time – we will supply an ensuing vintage, without notice, when the quoted is no longer available.

 

Order Confirmation

You will be notified by email as soon as we receive your order. Please ensure that you enter your email address on the order form. If we have any queries regarding your order, we will contact you via email or telephone. If there are any disparities between the details that you have given us and records held to check against fraud, we may not dispatch goods until you have returned any queries that we have made to the contact details you have given.

We cannot guarantee availability of all products. In the unlikely event that a product is unavailable when you place your order, we shall contact you to arrange replacement, or another acceptable arrangement for the completion of your order.

We reserve the right not to accept any order.